Information We Collect

When you contact us for corporate flower arrangements or gift services, we collect information you voluntarily provide. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment information when you place orders, though this is processed securely through our payment partners.

For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us provide tailored service that meets your business needs.

Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients find our services.

How We Use Your Information

We use your personal information primarily to fulfill flower orders and provide excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

Clear Plate Haven respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We handle your personal data with utmost security and deploy suitable technical and administrative safeguards to shield it. This involves safe data storage, encrypted transmissions, and restricted access to personal data inside our organization.

Although we employ robust security measures, no online transmission method is completely secure. We continually enhance our security practices to guard against emerging threats.

Your Privacy Rights

You hold substantial rights over your personal data. In line with applicable laws, you may be entitled to access, amend, erase, or limit how your information is used.

To exercise these rights, reach out using the contact details at the end of this policy. We will reply within a reasonable period as required by law.

Data Retention

We keep personal data only for as long as needed to provide our services and fulfill legal obligations. Retention times vary by data type and the purpose for which it was collected.

Cookies and Website Tracking

We employ cookies and comparable technologies to enhance your browsing experience and gain insights into how visitors navigate our site. Cookies help us store your preferences and assess site performance.

You can manage cookie preferences in your browser settings. Note that turning off some cookies might impact how the site functions. For more details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site might include links to third-party sites or services. This privacy policy covers only Clear Plate Haven and our site. We are not responsible for the privacy practices of external sites.

We recommend reviewing the privacy policies of any third-party websites you access via links on our site.

Policy Updates

We might revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. If major changes occur, we will update the "Last Updated" timestamp at the top of this policy.

We invite you to periodically review this policy to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns regarding how we manage your information, please reach out to us.